INTRODUCTION
Our emotions play a significant role in directing and
shaping our behaviour and personality. Emotional experience can be categorized
into two heads positive emotions (like affection, amusement,
curiosity, joy
etc) and negative emotions (like fear, anger, jealously etc). However the
development of positive as well as negative emotions and the learning of their
expression in a reasonable way is quite essential for our own and social well
being.
Emotions
Our emotions and emotional behaviour bring us many
typical physiological or bodily changes. These changes may be classified as
internal physiological changes and external physiological changes. Increase or
decrease in our heart beat, rate of breathing, body temperature, functioning of
the brain may be termed as internal bodily changes accompanying the emotions.
On the other side changes in facial expression, voice or vocal expressions are
termed as external observable bodily changes.
Intelligence
Intelligence is the capacity of a person to act
purposefully by thinking rationally to deal effectively with his environment.
Intelligence is to understand the actual position for reacting to the problem
efficiently.
We define “intelligence” as the faculty of thought and
reason. That means something that we associate with our mind.
We define emotions as subjective : That is something that
comes from our heart, literally.
EMOTIONAL INTELLIGENCE (EI):
In 1990 two psychologists Peter Salovey and John mayer
coined the term Emotional Intelligence. According to them Emotional
Intelligence is the research ability of sensing emotions, linking them with
thinking and understanding them in order to manage them together.
DEFINITION OF EMOTIONAL INTELLIGENCE
According to Mayer. J.D and Salovey P. “Emotional
Intelligence is a type of social intelligence that involves the ability to
monitor one’s own and other’s emotions to determine among them and to use the
information to guide one’s thinking and action.
According to Darsana “Emotional Intelligence (EI) is a
person’s ability to understand his or her own emotions and of the emotions of
others and to act appropriately based on this understanding”.
DIMENSIONS
The dimensions of emotional intelligence can be defined
with four ‘A’s.
1. Awareness
The ability to
find what do we feel while we are feeling something.
2. Acceptance
Accepting
emotion as a physical activity evolved from the body and the mind.
3. Attitude
It shows the
faith of an individual about emotion. The image of an individual’s attitude is
got by emotion.
4. Action
It indicates
the individual’s activity based on his emotion and attitude.
Emotional intelligence may be
defined as the capacity to reason with emotion in four areas.
i. To perceive emotion.
ii. To integrate it in though
iii. To understand it and
iv. To manage it.
COMPONENTS OF EMOTIONAL INTELLIGENCE
Emotional intelligence categorized into two broad
competencies with their dimensions viz.
a. Intra personal
competence or personal competence
1. Self Awareness
2. Self Management
3. Self Motivation
b. Interpersonal competency or social competence
1. Social Awareness
2. Relationship Management
a. Intra personal competence or personal competence
1. Self Awareness
* It means
knowing what one feels. It is the capacity for understanding ones emotions,
strengths and weakness. It helps one in making decisions with sense of
self-confidence.
* It
improves ones ability to communicate and reduces incidence of misunderstanding
in relationship.
2. Self Management
* It is the
capacity for effective management of one motives and regulating ones behaviour.
* It means being able to control the unhealthy expression of
negative emotions.
3. Self Motivation
* Able to set one’s own goals and work to achieve those goals.
* Able to set small steps to achieve large goals.
b. Interpersonal competence
1. Social Awareness
* It is
ones capacity for understanding what others say and feel and why they feel and
act as they do ie) to read their emotions and understand their moods.
* This helps one to be sensitive to and respect different view
points of others.
2. Relationship Management
* It is the
capacity for acting in such a way that one is able to get desired results from
others and successfully reach personal goals.
* It helps
one to interact with others smoothly. They enjoy many friends and have positive
approach to life.
THE MEASUREMENT OF EMOTIONAL INTELLIGENCE
For the measurement of one’s Emotional intelligence we
can make use of such measures called emotional intelligence scales.
i. Mayer Emotional Intelligence scale
ii. Mayer, Salovey and Caruso Emotional
Intelligence Test.
iii. Bar-on Emotional Quotient Inventory.
USES
i. Those who have intelligence along with emotion got success in
their life.
ii. Emotional
intelligence can be developed among students so that their life can be made
healthier and happier.
iii. Emotional
intelligence is very helpful to meet challenging situations successfully.
iv. It helps to understand other’s emotions in
order to enhance human relations.
CONCLUSION
Emotional intelligence is the innate potential to feel,
use, communicate, recognize, remember, describe, identify, learn from, manage,
understand and explain emotions. It is said to be that a person’s success in
life is determined by his intelligence about 20% and the remaining 80% is
determined by his emotional intelligence. In total we can summarise emotional
intelligence as, knowing how to separate healthy from unhealthy feelings and
how to turn negative feelings into positive ones.
0 comments:
Post a Comment